Our services.
Design-thinking
We design for businesses that want to grow. From startups to established companies, simple brand sites to multi-faceted Shopify stores, a basic email template to a full campaign calendar. We don’t have a standard offer. Each project is unique and so therefore, is our approach. We believe in designing around the end-user and the business needs first, before applying an aesthetic layer. So we take the time to understand your goals and targets before suggesting an optimised, realistic user experience.
Agility
We work with cloud-based platforms because they offer speed to market, cost effective customisation and predictable scaleability. It means we can spend more time designing and delivering the content and functionality you and your customers need, and less time dealing with ‘technical support’ issues. This allows us to create a strong partnership where we become an extension of your team with the same concern for success and the same desire to get there quickly.
We are after all, also a small independent business. We know what it’s like to be in ‘Startup Mode’, what it’s like to have a great offering that you know could do better if only more people knew, and how it is when you know something isn’t really working but you’re just not sure how to go about changing it.
Optimisation
Contrary to what many think, Optimisation isn’t just the third word in that dreaded acronym that strikes fear into so many small business owners. Yes if you have a website that generates an income, you want people to find it easily on search engines. But for your customers that’s just the first step in a relationship that could possibly last a very long time. So we believe CRM is just as important as SEO.
You might just feel like you never have enough hours in the day to keep on top of your website, your products, content, social media and email marketing. We can help with that, even if we didn’t create your website or marketing strategy at the outset. With our flexible ‘CRM On-Demand’ service we agree a scope of regular tasks to be done and on a planned schedule we'll crack through it. For you it may be an onerous chore, but for us it’s bread & butter and while we’re chunking through all that, you can be focussing on your business.